Job Descriptions

Excellent opportunity for an experienced Supervisor in retail to join our busy team in the West of Ireland. Ideal candidate will have 1-2 years Supervisory experience within FMCG/Retail environment. They will be responsible for managing a field team within the West of Ireland across some of our key brands ensure all services are carried out effectively.

Main purpose of job:

• To performance manage, organize, and control a team of people in order to achieve overall client objectives.
• Achieving specified coverage, targets and standards by managing the weekly roster and all leave arrangements.
• To ensure that all merchandising/Auditing and in-store Sampling activities in allocated stores are completed in line with company standards and client KPI’s.

Major Responsibilities:

• Completing the weekly roster and ensuring 100% call coverage at all times
• Ensuring that all staff are at the store on time and complete the hours requested
• Developing and maintaining satisfactory performance standards through ongoing auditing, motivation, and evaluation. Any issues with performance should be dealt with immediately and reported back to FMI.
• Responsible for building relationships with store managers and relevant members of store staff when necessary.
• Responsible for building relationships with our clients key Area Managers and FMI Account Manager to ensure a good working relationship, with suppliers at all times.
• Ensuring that full stock rotation is taking place in stores, especially Dunnes has they have a zero-tolerance policy on out of date products.
• Ensuring that all staff are performing to the correct efficiencies as per KPI’s
• Liaising and updating Head Office personnel as and when required on any challenges within the area
• Responsible for conducting regional recruitment and training sessions when required in the area
• Address retraining needs as identified by field checks and audits where required
• Responsible for the completion of specified administration tasks within the correct timescales.
• To complete face to face audits each week to ensure that merchandisers are meeting their targets. Each store should be audited once a month or more if required.
• Will work with a nationwide Supervisory team to deliver all services requirement across allocated campaigns in the Galway/Limerick area.

Skills

Experience

• 1-2 years