Job Descriptions

The Position

The Assistant Staff
Officer is a support or supervisory position within the Council and is assigned
responsibility for the day to day operation of a work area, section or team.
The Assistant Staff Officer works as part of a team, supporting managers and colleagues
to meet work goals and objectives and to deliver quality services to internal
and external customers. The post holder will be responsible for the
implementation of work programmes to achieve goals and targets set out in
Departmental and Team Plans. The Assistant Staff Officer is expected to carry
out their duties in a manner that enhances public trust and confidence.

Key Duties:

The following is a
non-exhaustive list of key duties and responsibilities which may be assigned to
an

Assistant Staff
Officer:

· To support the
line manager to ensure the section or department work programmes are
implemented to deliver on the Council’s Corporate Plan and operational matters.

· To communicate and
liaise effectively with employees, supervisors and line managers in other
sections, and customers in relation to operational matters for their section or
area of work.

· To prepare
reports, correspondence and other documents as necessary.

· To organise and
facilitate internal and external meetings and participate and engage in
discussions as appropriate.

· To provide
assistance and support in the delivery of projects as required.

· To ensure high
levels of customer service, responding to queries and requests for information
in a professional and courteous and timely manner.

· To support the
line manager to communicate, implement, and manage all change management
initiatives within the relevant area of responsibility.

· To supervise
employees within their team or programmes of work within their area of
responsibility, providing support to team members or colleagues as required.

· To participate in
corporate activities and responsibilities appropriate to the grade.

· To be in
compliance with Health and Safety legislative requirements, policies and
procedures and safe systems of work.

· To deputise for
the line manager or equivalent.

· To undertake any
other duties of a similar level and responsibility, as may be required or
assigned, from time to time. Notwithstanding the requirements of the post,
successful applicants may be assigned to any service area/role within the Local
Authority at an analogous level by the Chief Executive at any time.

The ideal candidate
will demonstrate:

· Knowledge and
understanding of the structure and functions of local government, of current
local government issues, priorities and concerns and of the key influencers of
local government. · Understanding the role of Assistant Staff Officer

· Relevant
administrative experience at a sufficiently high level

· An ability to
supervise a team effectively to achieve a common goal, ensuring strong
governance and ethics standard are adhered to and maintained

· Ensuring strong
governance and ethical standards are set and maintained

· The ability to
motivate, empower and encourage staff under his/her control to achieve maximum
performance by supporting the current Performance Management and Development
System (PMDS)

· Understanding of
the changing and operating environment in the Council and be capable of leading
change in order to deliver quality services to our citizens

· An understanding
of the representational role of the elected members and the need to work with
them to deliver quality services and implement policy decisions

· An ability to work
under pressure to tight deadlines in the delivery of key operational objectives

· Effective
financial and resource management skills

· Knowledge and
experience of operating ICT systems

Skills

Experience

• 1 year