Job Descriptions

Job Purpose:       

The Branch Manager is responsible for the overall management of the branch and the achievement of all financial targets within his/her branch.

Key Tasks Required:

1. Operational Management  

• Planning, organizing, staffing, directing and controlling of all branch staff
• Maximize the branch's potential by ensuring all branch and financial targets are met
• Ensure that all branch staff fully adhere to correct procedures in relation tasks and stock management
• Maintain all costs within targeted figures
• Regularly review all costs and look for opportunities to reduce
• Ensure all stock is maintained and regularly audited

2. Staff Management    

• Identify recruitment needs within budget and process with support from Human Resources Department
• Conduct annual employee appraisals for all branch staff and provide regular feedback to all staff on their performance
• Coach and motivate branch staff to ensure they meet business demand and targets set
• Develop and encourage positive working relationships within the branch and where issues arise resolve them, or if unable, escalate to their Regional Manager

3. Business Development

• Promote at every opportunity to existing and potential customers the range of services that we provide
• Develop relationships with existing and potential customers to retain and grow branch business
• Bring forward ideas/suggestions for new products or services that could generate additional revenue
• Responsible for entire branch performance reporting weekly sales to area manager

4. Quality Management

• Responsible of the housekeeping of the branch
• Responsible for staff uniform compliance
• To deliver excellent customer service at all times (phone/face to face)
• Ensure good work practices are being followed in the branch and all technical guidelines are being adhered to - following the policy of getting it right first time.  

5. Health and Safety Management

• Ensure full compliance by all floor staff with health and safety/environmental policies and procedures
• Ensure full compliance by all floor staff with safety/environmental legislation.
• Promote and be a role model for safety in the Branch  
• Report all breaches of safety policies/procedures and legislation to the Branch Manager    

Essential Requirements:

• You must have motor industry knowledge

Rewards and Conditions:

• Basic salary - Neg
• Twenty Three annual leave
• Unlimited Potential Bonus Scheme
• Wrkit discount card
• Pension
• Branch Company Vehicle
• Company Uniform
• Bonus x 2
• EAP Program
• Training Development Programs accessible via Continental

Skills

Experience

• 1 year