Job Descriptions

Position Summary:

The M·A·C Artist represents the image, products
and culture of the company to the Customer. Their primary responsibility is
customer service and sales, achieved through exceptional communications skills
and artistic abilities. Other responsibilities include, but are not limited to,
maintaining the store environment and operations and assisting with
administrative duties.

Responsibilities:

1. Customer Service & Sales




• Provide
  welcoming, personal, professional service to all Customers at all times


• Ask questions, investigate
  preferences, listen to customer, make the experience interactive


• Suggest
  group of appropriate products and/or colors to meet and exceed customers’
  needs


• Assist
  customers with product/services selection and information


• Demonstrate effective
  communication skills, the well-executed and expedient application of
  makeup to achieve the look the Customer desires. Sample products as
  applicable.


• Obtain Customer data for M·A·C Addict book or other
  client list as required


• On closing the sale, thank the Customer, invite the
  Customer to a future visit and process the transaction through the POS
  system.


• Meet
  your individual responsibility for your appropriate contribution to the
  team’s goals in term

of service, sales and company objectives

• Practice
  current good counter practices


• Actively participate in store
  theme days and events and new product launches

1. Maintaining
   Work Environment




• Actively participate in
  cleaning displayer units, tools, and testers throughout the day, and more

thoroughly at night to prepare for next day’s business

• Maintain
  a clean and organized work area.


• Maintain tester units in
  proper schematic order.


• Clean
  or replace any broken or damaged products


• Maintain proper placement and
  condition of merchandise on counter, in stock room and maintained areas.


• Inform management of any Health and Safety issues which might lead
  to accidents

1. Assist in Inventory Management




• Assist
  in stocking of all counter supplies and inventory on a daily basis as
  required


• Assist in merchandising and re-stocking all products on
  the floor in showcases and cabinets every morning and as needed
  throughout the day

1. Following and providing the example for M·A·C
   policies regarding customer service expectations, image and dress code and
   professional standards.

Skills

Experience

• 1 year