The Role:

Management

• The recruitment, training and development of high quality personnel for the pizza area
• Maintain training records and ensure refresher training is provided to personnel in the area as appropriate
• Managing the overall performance of the pizza area
• Ensure pizza team is motivated
• Ensure pizza team comply with requirements of the area in terms of hygiene etc.

Food Management

• Ensure effective & compliant HACCP control systems are in place
• Ensure policies and procedures pertaining to fresh food are implemented and managed
• Ensure area operates within relevant legislation in terms of HACCP
• Ensure you are up to date on all aspects HACCP and food hygiene requirements and communicate same to store management and personnel
• Ensure food safety policy is updated and complied with appropriately
• Ensure employees comply with good food hygiene practices
• Ensure regular cleaning of fresh food area and equipment
• Ensure relevant protective clothing is provided and worn
• Ensure critical control points are identified and monitored
• Ensure systems in place for temperature checking and food hygiene
• Ensure corrective action put in place for critical control points
• Ensure the appropriate waste management records are maintained
• Ensure appropriate controls are in place for fresh and red meats

Stock Management

• Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately
• Ensure wastage’s in the pizza area are maintained at a minimum level through effect management of the stock
• Ensure effective food management and waste systems are implemented, managed and updated appropriately
• Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)

General

• To undertake other additional duties as may be assigned by the Store Manager

Operations

• Ensure pizza runs efficiently and smoothly
• Ensure pizza standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock
• Plan for market changes and demands as they arise
• Ensure pizza promotions are managed appropriately
• Ensure consistent high levels of customer service are provided at all times
• Ensure all customer complaints are dealt with in the appropriate manner
• Ensure food preparation meets the required customer and hygiene standards
• Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines
• Ensure overall customer service levels within the area are maintained at the required standard

Legislation

• Take full care of Health and Safety of personnel in the area and ensure any risks are minimised, or where possible, eliminated
• Ensure area is compliant with consumer pricing regulations

The ideal candidate will possess many of the below attributes:

• Knowledge of HACCP requirements
• Excellent interpersonal relations
• Excellent understanding of consumer needs
• Proven track record in achieving agreed targets
• An excellent commercial acumen with the ability to anticipate and react to market changes
• Committed to continually improving standards
• Self-motivated
• The ability to work in a pressurised environment
• Minimum of 2 years Fresh Food/Pizza experience