About This Role:

Act as company representative in a customer facing business unit for a new mobile brand, in accordance with policies and procedures, in interactions with existing and potential customers. Represent the company so as to maximize the customer base and revenue opportunities.

Why This Role:

Profile

With up to two years experience the role holder will be a customer focused and team player that is highly motivated and sales focused. Information exchange is a significant feature of the job with a necessity to clarify information of a more complex nature. There is a requirement for tact and diplomacy when dealing with others. Flexible - will be available for late night and weekend trading.

Expectations From The Role:

Key Responsibilities

• Understand customer needs and provide them with a relevant mobile solution

• Meet individual/team targets and objectives

• Resolve any issues/queries raised by customers with a view to minimizing churn

• Assist store manager in all duties and ensure all tasks are carried out properly.

• Administrative duties – stock control, cash management, data entry.

• To be aware of and implement current and new policies and procedures.

• To be aware of and implement current and new policies and procedures.

• To keep updated on eir vs. competitors (Promos, Tariffs, Handsets etc

Requirements For A Successful Application:

Knowledge, Skills & Abilities

• Candidates must be able to confidently engage our target audience

• Candidates must be able to communicate simply and clearly in a manner that invokes trust

• Candidates must have an interest in mobile phones

Qualifications

• 0- 2 years retail or sales experience is desirable, although relevant life experience will also be considered.