Job Descriptions

What are we looking for?
We are looking for a confident, “hands on” proven, high performing Key Account Manager. You will be part of a department which is responsible for the generation of demonstrations (and upsell opportunities) for our digital services. This is a critical role for the business to sustain and build on its success in Ireland. The product itself being new to the Peninsula Group will see you offering ideas and feedback to the Head of Sales UKI of ways to improve performance and sales conversion.
 
The ideal candidate will have a background in managing an outbound telephone-based Sales Team, driving quality and sales performance in a targeted and dynamic environment. You should not be afraid to challenge the team and should be a confident decision maker. Experience of working in a b2b environment is desirable, although not essential. A pro-active approach to management, coaching, pipeline & campaign planning and driving sales revenue are a must!
 
Day-to-Day Responsibilities

• Recruiting, training, coaching and managing a high performing telesales team of up to 15 individuals
• Developing & managing the CRM system to optimise data and leads
• To provide daily, weekly, monthly and quarterly sales figures and MI
• To regularly walk the sales floor to drive activity and performance and KPIs
• Manipulate sales data to maximise opportunity
• Campaign management
• To continuously seek to improve sales performance through monitoring all leads, conversions and sales actively
• To introduce fresh incentives to motivate and drive the team.

• Track record of managing a telephone based sales department
• Ability to build, manage and drive sales performance in a targeted, entrepreneurial business
• Ability to influence and liaise with all levels up to Directors
• A consultative sales approach.

Skills

• Excellent Interpersonal and Relationship Skills
• Excellent written and verbal communication skills

Experience

• 4-5 years