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21 Matching Results

Outbound Sales Agent - Cork Based(Capita)

Posted :6 months ago

Customer Service Advisor - Hybrid Working(Capita)

Posted :6 months ago

Collections Advisor - Hybrid(Capita)

Posted :6 months ago

Administration & Customer Advisor(Capita)

Posted :6 months ago

DevOps Engineer

- Monthly

Posted :1 year ago


50000 - 75000 Yearly

Posted :1 year ago


Outbound Sales Agent - Cork Based(Capita)

Posted :6 months ago
Job location
Cork, Ireland
Job type
Full time
Job Descriptions

We are Capita Ireland, a leader in the business process outsourcing market. More than 1,200 talented colleagues deliver multichannel customer engagement services to the utilities, telecommunications, media, travel, financial services, agriculture and public sectors.

We are recruiting for experienced Outbound Sales Agents to join our high performing, friendly and dedicated Sales Team.

This role is offered on a work from home basis after initial training period.  You will be provided with equipment. 

Alternatively, if you would like to work in our office, we have opportunities in our Little Island office if that is your preference.

Job title:

Outbound Sales Agent - Cork Based

Job Description:

Job Title

Outbound Sales Agent – Training in Cork – OTE up to €34,000


What’s in it for you?

  • A permanent contract, working 37.5 hours per week, Monday to Friday – No Weekends!
  • Training in Little Island then work from home after this!
  • A base salary of €24,765 per annum, plus potential on target earnings of up to €34,000
  • Internal career progression and development opportunities – many of our management team started with us as Advisors!
  • 20 days annual leave & bank holidays plus the opportunity to buy additional holidays!
  • Life Assurance cover, covering x2 of your salary after qualifying period
  • Access to the Capita Pension Scheme
  • Access to our Employee Assistance Programme
  • Discounted Eye Care Vouchers, Cycle to Work Scheme, Discounts on Hotels, Tech, Fitness, High Street stores… the list goes on!


What you’ll be doing as an Outbound Sales Agent:

  • You’ll make outbound calls to our existing customer base
  • You’ll use your Sales techniques to pitch, promote and sell boiler services
  • You’ll identify and assess and build rapport with customer, you’ll understand their needs and ensure you provide accurate and updated product information and offer solutions to benefit the customer
  • You’ll explain the benefits of our services and answer customer questions.
  • You’ll meet and exceed Sales targets
  • You’ll provide an exceptional customer service experience whilst adhering to regulatory requirements
  • You’ll use various systems and ensure these are updated accurately


In order to be successful in this role, you will have the following skills & experience:

  • Prior Sales experience within a similar Outbound Sales role
  • Target driven with experience of exceeding sales targets
  • Commission driven
  • Professional and engaging telephone manner
  • Team player
  • Self driven with great communication skills, both written and verbal
  • Strong PC skills, with the ability to handle different systems at the same time
  • A dedicated workspace to carry out your role


You must have prior sales experience and be able to complete training from our Little Island office. Candidates who do not have sales experience or cannot travel and train in our office can view other opportunities on our careers page.


Bachelors Degree

  • Team Player
  • Excellent written and verbal communication skills
  • Target Driven
  • 1+