Job Descriptions

Key responsibilities:

• Creation and maintenance of customer master data according to established standards.

• Work collaboratively with other functions (e.g. Global Quality, Regulatory, Finance, Controlling, Supply Chain, Sales, Customer Service, affiliates & manufacturing sites) to ensure master data related issues are resolved and objectives are met.

• Contribute to the definition of Viatris-wide data definitions, terminology, data quality and business rules.

• Manage relationships with key stakeholders, ensuring requirements are identified and met in a timely fashion.

• Serve as the “go-to” person for all matters related to customer master data.

• Write, revise, and verify standard operating procedures and other documentation for process design & evaluation, training, etc.

• Analyze and solve master data problems and provide support for efficient daily operations.

• Support various SAP implementation projects by representing the Global Customer Master Data function to ensure continued alignment between global and local master data teams. Support project teams during data cleansing and migration activities.

• Provide training to other business units on Global Customer Master Data processes and concepts.

• Support system development activities by assisting in requirements gathering, the drafting of test scripts, test execution, etc.

• Lead data cleansing and harmonization activities and develop effective data cleansing rules and procedures in coordination with internal stakeholders.

• Perform data quality audits of customer master data to ensure it remains current and adheres to data quality standards.

• Identify and manage the escalation and resolution of data quality issues, as needed.

Skills/Experience Required:

• 2+ years of experience in a master data management related role, preferably managing customer master data.

• SAP experience preferred.

• Highly detail oriented and the ability to consistently achieve high levels of accuracy.

• Strong analytical skills, in terms of both data and process management.

• High level of proficiency with MS Office programs.

• Experience with SQL is a plus.

• Ability to cope with ambiguity and implement structure and clarity.

• Excellent oral and written communication skills.

• Proactive and able to follow through on tasks.

• Strong organizational skills a must.

• Strong communication skills, both written and verbal, a must.

• Ability to act in a complex and rapidly changing environment.

• Ability to work well with people at various levels and with different cultural backgrounds.

• Bachelor level degree in relevant discipline or equivalent experience.

• Strong customer service skills and the ability to work collaboratively with others

Skills

• Analytical Skills
• Organisational Skills

Experience

• 2