Job Descriptions

Production Equipment Europe is a leading industrial distributor supplying over 75,000 products to customers nationwide. We are currently recruiting for a Receptionist to work at our head office in Galway to play a critical role in managing our front desk and providing a supporting role to our internal teams.

Responsibilities

• Answering the main-line phone, managing the call enquiries and responding to emails.
• Receive, sort and distribute daily mail.
• Ordering office stationery and monitoring stock.
• Scan, file and maintain paper or electronic documents and records.
• Develop good business relationships with all staff, suppliers, visitors and customers
• Provide support to internal teams as required
• Administer general office duties, greet visitors, manage internal meeting rooms etc.
• Create a welcoming environment in the office
• Co-ordinate with HR and Operations with ad-hoc company events, projects etc.
• Recognise, document and escalate customer issues or trends following appropriate communication          and escalation channels where required.
• Stay up to date on product knowledge and keeping up to date on product material.

Skills & Experience

• Good communication, organisational and administration skills.
• Experience working with multinational organisations would be preferred.
• Confidence to discuss the benefits and features of our products.
• Good communication, organisational and administration skills.
• Flexible and Pro-active attitude
• Ability to embrace new ideas / initiatives when they arise
• Ability & Desire to deliver first class customer service.

Skills

• Organisational Skills
• Good communication skills
• Administrative Skills

Experience

• 1-2 year