Job Descriptions

Specific responsibilities (including but not limited to)

• Receive and handle telephone enquiries
• Communicate effectively with customers and clients
• Respond to customer enquiries in a confident and knowledgeable manner
• Where necessary manage and resolve customer complaints
• Meet required individual and team targets
• Ready to always act in a compliant and secure manner

  Our Ideal Candidate

• Excellent attention to detail
• Motivated
• Previous customer service experience preferable but not essential
• Excellent communication skills; verbal and written
• Enjoys working as part of a team
• Problem solving abilities

• Results orientated
• Good IT skills, particularly in word, excel and outlook

Benefits of working for Sedgwick

• A chance to obtain your insurance qualification in APA or CIP
• Career Development and Progression
• Health Insurance Scheme
• Employee Referral Scheme
• Leap Card Tax Saver
• Close proximity to Dart Station
• Cycle to work scheme
• Sports & Social Club
• Discounted Personal Training Circuit Classes
• Employee Assistance Programme

Skills

• IT Skills
• Problem Solving Skills
• Attention to details

Experience

• 1 year