Job Descriptions

Specific responsibilities (including but not limited to)

• Continuous attention to the creation of team spirit and maintenance of team morale
• Continuous attention to delivery of Quarterly Performance Management (QPM)
• Claimant relationship management & Third-party relationship management – ensuring continuity of contact and arranging appointments
• Processing (including where appropriate scanning) and actioning mail and claim related documentation
• In collaboration with claims support colleagues, conducting necessary pre-site inspection investigations and entering results on the electronic file
• Based on a comprehensive grasp of the case and liaising with claim support colleagues, communicating an action plan to the claimant and/or third parties – specifying actions, time frames, and deadlines
• In collaboration with claim support colleagues, monitoring the life cycle of a claim and progress chasing (ensuring fulfillment of action plans)

Qualifications/skills

• Minimum competency requirements accredited or new entrant progressing to accreditation, (CIP Qualification desirable)
• High level of proficiency in Word, Excel, and PowerPoint,
• Sound numeric skills
• High level interpersonal and communication (verbal/written) skills

Experience

• Demonstrated experience in Property or Liability Claims OR experience in a QS / Surveying / Facilities function
• Insurance Industry experience (Advantageous)

Personal attributes

• Sound knowledge of Sedgwick and its operation as a company (desirable but not essential)
• Willingness to operate flexible hours
• Capacity to work independently and demonstrate initiative and innovation

Colleague Benefits

• Ongoing training & development
• Career development opportunities
• Health Insurance Scheme
• Tax Saver Travel Scheme
• Sedgwick's Sports & Social Club
• Colleague Health and Wellbeing Programmes
• Personal Training Classes discounted for colleagues (Dublin based)
• Montessori & After School Care (Dublin based)
• Discount Benefits and Canteen
• Employee Assistance Programme

Skills

• Interpersonal Skills
• Proficient in MS Office

Experience

• 3 years