Job Descriptions

The Technical Business Analyst role is a key position within the automation Centre of Excellence team at Alter Domus. In this role you will have responsibility of analyzing potential projects, designing TO-BE solutions and managing the successful delivery of the automated process.

Job Description:

• To run various projects of varying complexity and size simultaneously, this entails:
• Working with business operation teams to identify good automation opportunities to make the business more efficient;
• To plan, run and project manage E2E the delivery of such projects (manage documentation related to the same, and communication with stakeholders);
• Produce user-guides, test solutions, and ensure environments and samples are ready for each phase of the project (design, build, test, UAT, control Prod, Prod, Hypercare);
• To work with different developers that work to deliver such projects on a per project basis;
• Help run workshops to make employees aware of the power of automation on their daily tasks;
• Manage E2E projects with a focus on scope, cost, and key deliverables;
• Identify and prioritize projects according to the team’s strategy, anticipate potential risks and plan and work on minimizing risks;
• Discover new ways for further automation, scaling current projects and re-using current bots into other solutions;
• Work with stakeholders and developers to introduce change requirements on on-going projects;
• Produce reports on automation usage including user’s engagement, time/cost savings, success rate, etc.

Your Profile:

• A minimum of 1.5 years of experience as a Business Analyst - suitable for Grads with relevant working experience
• Strong communication/interpersonal and decision-making skills;
• Experience acting as a liaison or interface between business users and technology team;
• Ability to gain an in-depth understanding of critical business requirements;
• Knowledge of Office 365 products such as SharePoint, PowerBI
• Proactive learning style, highly inquisitive and curious attitude, and excellent track-record of solving complex problems with focus and determination;
• Strong analytical skills to analyse workflows, documents, data, tasks to deliver automation solutions;
• Excellent organizational skills and time-management skills;
• Proficient in brainstorming, suggesting and designing to-be process;
• Highly capable of working both independently and collaboratively within a dynamic team environment;
• Capacity to build strong client relationships, and take initiative to act without waiting for direction when appropriate;
• Experience in similar role within automation/efficiency projects is preferred / advantageous;
• Strong in English both verbal and written – competence in writing reports and making presentations to highlight to stakeholder key points, implication of changed, etc.

Skills

• Analytical Skills
• Organisational Skills
• Time Management Skills

Experience

• 1.5 + years