Description of Duties and
As a member of the NAS Executive
Leadership Team, the DPI significantly contributes to the development of the
vision, strategic directions and operational plans, consistent with NAS
- Supporting the
development of the NAS strategic directions and development of
strategies to improve clinical and operational performance aligned with
the NAS Strategy.
- Providing high level
timely, accurate and informative advice to the Director, NAS.
- Contributing to and
participating in the NAS Executive Leadership Team using intellectual
rigor, strategic influencing and informed analysis and decision making
- Reconciling priority
needs against available resources and opportunities by ensuring the
delivery of services within allocated resources.
- Identifying innovative
approaches to the provision of services and the achievement of health
outcomes and reviewing alternatives strategies.
- Working in
collaboration with all relevant stakeholders in a proactive and engaging
- To deputise for the Director, NAS where required
- To actively contribute to the successful team working of the NAS
Executive Leadership Team.
- Work effectively with other Directors, Heads of Service and
relevant individuals to ensure NAS complies with the HSE performance
Providing strategic leadership and direction in often
stressful and challenging circumstances
Engaging in difficult and challenging conversations
with a range of stakeholders
Speaking publically to both internal and external
Capacity to tolerate and manage risk
Representing NAS and the HSE in media interviews
Managing personal resilience and supporting others
during times of duress
responsibility for actions that are intended to deliver continuity of
service where deemed necessary
In liaison with the Executive
Leadership Team, the DPI contributes to the development of NAS by:
and overseeing the corporate strategic planning and business continuity
process ensuring updates to the NAS Strategy and enabling Plans
and overseeing the NAS Transformation Programme, ensuring effective
monitoring of organisational projects.
- Helping to develop the NAS as a major
provider of alternative pathways
in the establishment of appropriate administrative, financial and
quality focused systems, structures and operations to support the
delivery of effective services and patient outcomes.
- Participating in the
development of organisational operational plans including the
identification of priorities, strategies and initiatives specific to the
services delivered by NAS.
- Ensuring NAS operates
as an integrated health service in providing services to the population.
Supports Service Delivery
Leads the implementation of
the effective provision of a range of services within agreed performance
targets and a process of continuous improvement by:
leadership at a strategic level for the delivery of planning and
infrastructure services across NAS.
NAS resource investment in information management systems and
technologies to align with and support NAS business needs.
and monitoring the performance of providers to achieve the agreed
targets contained within various service contracts.
evidence based processes for reconciling priority needs against
available resources and opportunities.
the existence of risk management, management and quality control systems
to ensure the efficient, effective and economic utilisation of NAS
contractual arrangements with service providers and negotiating and
monitoring relevant agreements as required.
reports on the delivery of Key Performance Indicators/ Assurance
Framework to the NAS Executive Leadership Team and its Assurance Committees
and overseeing the development and implementation of a Digital Strategy
including the development of high quality, timely and integrated
and overseeing the development and implementation of an Estate Transformation
Plan including the development and implementation of a national, fixed
and mobile Make Ready Solution
and overseeing the development and implementation of a Fleet Replacement
and Management Policy
conjunction with the Director of Finance, directing and overseeing NAS
compliance with public procurement relating to all relevant expenditure
Directs the provision of
appropriate social, economic, demographic and industry factors as an integral
component to the delivery of NAS services and programs by:
- Identifying emerging
political and social trends for the populations involved.
- Development of
collaborative, multi-disciplinary service networks as required.
- Provision of relevant
information and data analysis services.
- Dissemination of
findings to maximise the effectiveness of NAS and enhancing evidence
based decision making.
The DPI guides the development of:
models of support service delivery focussed on improving health outcomes
and service integration with wider health services.
relationships with key stakeholders including HBS Estates, HBS Procurement,
Integrated Operations Planning and the Office of the Chief Information
- In line with Slaintecare,
continue to develop policies and strategies to further shift our models
of care towards alternative and community based service models.
- Achieve financial
outcomes in accordance with the National Service Plan requirements
including a balanced budget outcome;
- Ensure remedial
strategies are implemented in a timely manner where performance is below
- Exercise administrative
and financial delegations where appropriate, implementing decisions as
- Represent NAS in
relevant forums, advocating on behalf of the interests of its patients
- Participate with other Directors and Heads of Service in the corporate
risk management of NAS, including the relevant areas of the Risk
Register and Assurance Framework.
People Development and Support
The DPI works with the Head of HR to
promote and implement a safe, productive and healthy work environment within NAS,
focused on providing:
- Planning and redesign
to provide adequate numbers and skill mix to ensure function delivery
- A work place free of
harassment and discrimination;
- Professional and
personal development for all staff;
- Mechanisms for
consultation and the development of positive relationships with employee
- Adherence to the
provisions of legislative requirements including (but not limited to)
relevant Health and Safety legislation.
and/ or experience
must have at the latest date of application:
significant track record as a leader and senior manager within a complex role
and/or function within a health service environment or large complex
proven ability to develop, manage and deliver projects and programmes in a
A track record of
engaging with commissioners and funding agencies such as the Department of
capacity to achieve results through cross-sectoral working.
of disseminating work through presentations or publications.
of partnership working at a senior level.
Possess the requisite
knowledge and ability (including a high standard of suitability and
management ability) for the proper discharge of the duties of the office
A candidate for and any person holding
the office must be fully competent and capable of undertaking the duties
attached to the office and be in a state of health such as would indicate a
reasonable prospect of ability to render regular and efficient service. The
post holder must be capable at all times of undertaking the fundamental
duties of this role.
Each candidate for and any
person holding the office must be of good character.
competencies and/or knowledge
Professional Knowledge & Experience
Detailed knowledge of
the health service and wider environment as they apply to this post
Detailed knowledge of
the strategic planning, service planning and capital planning process
Detailed knowledge of the issues, developments and current thinking on best practice in
relation to transformation, programme and project management
Knowledge of fleet management and logistics best
Knowledge of the eHealth Ireland strategic agenda
and ICT capital processes
Knowledge of the capital planning and minor
Knowledge of the Risk Management Framework
- Has a working knowledge
of HIQA Standards as they apply to the role for example, Standards for
Healthcare, National Standards for the Prevention and Control of
Healthcare Associated Infections, Hygiene Standards etc.
Knowledge of Health Service reforms and how they
impact on the National Ambulance Service and emergency services.
and experience of using an email system effectively e.g. Outlook
MS Office skills to include, Teams, Visio, Project, Word, Excel and
Detailed knowledge of the key challenges and
issues both internal and external across the health system and improvement
strategies required to address these.
understanding of service planning and capital planning processes
Delivery of Change
- Is an effective leader and a positive driver for change;
transforms the vision into a framework and structures for moving forward.
Has the capacity to lead, organise and
motivate staff to function effectively in times of rapid change.
Strong results focus and ability to achieve
results through collaborative working.
A track record of innovation and delivery in a challenging environment.
Demonstrates the ability to partner
with other business leaders to identify opportunities for significant technology/process
- Leadership and team management skills including the ability to
work with multi-disciplinary team members, internal and external
- Remains fully informed in a dynamic and challenging environment,
while at the same time having a clear view of what changes are required
in order to achieve immediate and long-term corporate objectives.
Balances change with continuity – continually
strives to improve service planning and delivery, to create a work
environment that encourages creative thinking and to maintain focus, intensity,
and persistence even under increasingly complex and demanding conditions.
Delivering Results – Operational Excellence
- Places strong emphasis on achieving high standards of excellence.
- Ability to
develop / implement strategic action plans and programmes
- Commits a high degree of energy to well directed activities and
looks for and seizes opportunities that are beneficial to achieving
- Perseveres and sees tasks through to completion.
- Champions measurement on delivery of results and is willing to
take personal responsibility to initiate activities and drive objectives
through to a conclusion.
Demonstrates flexibility, adaptability, and openness to working effectively
in a changing environment.
Demonstrates the ability to adequately identify,
assess, manage and monitor risks within their area of responsibility
Working With and
Through Others (Influencing to Achieve)
the ability to maintain and form alliances with recognised experts and with
Demonstrates the ability to represent the organisation on issues
impacting multiple organisations, the community, and the professional field.
Operates effectively in a matrix working environment.
Demonstrates the ability to work independently as well as work with a
wider multidisciplinary / multi-agency team in a complex and changing
Demonstrates a high level of interpersonal and communication skills
including negotiation skills and the ability to build and maintain
Demonstrates people management experience,
developing and encouraging others to maximise their potential and with an ability
to motivate and instil confidence in others.
and Decision Making
Demonstrates knowledge and application of evidence-based decision-making
practices and methodologies.
to operate as an effective strategic and tactical thinker
Has the ability to analyse and evaluate, in a rational, objective,
consistent and systematic manner, a range of complex information to identify
the core issues and arguments that are most salient to the situation at hand.
the wider implications of decisions on a range of stakeholders
- Recognises when to involve other parties at the appropriate time
- Ability to challenge effectively and to maintain the highest
levels of professional integrity in challenging circumstances.
- Possesses highly
effective interpersonal and communication skills to establish and
develop trust based, high-stake partnerships and relationships with a
range of external partners and stakeholders.
written, oral, interpersonal, and presentation skills and the ability to
effectively interface with senior management and external stakeholders.
- Capacity to
achieve results through cross-sectoral working.
to communicate ideas, positions, and information clearly and
convincingly in a manner that is sensitive to wider issues and has the
ability to advocate for a negotiate positions which allow for the
on-going improvement of services and systems.
- Is committed to
working co-operatively with and influencing senior management colleagues
to drive forward the reform agenda.
Commitment and Motivation
Is personally committed and motivated for the complex role of
Assistant National Director.
Demonstrates a commitment to further education and learning.
Demonstrates a commitment to improving outcomes for patients by
improving service planning and integration.
core belief in and passion for the sustainable delivery of high quality
service user focused services.
Demonstrates a willingness and ability to operate in the flexible
manner that is essential for the effective delivery of the role.
Demonstrates commitment to personal continuing